At LuxeLayerStyle, we want you to enjoy shopping with confidence. If your purchase isn't quite right, we're here to help with a simple and transparent return process. This policy applies to all eligible apparel and jewelry orders delivered worldwide.

30-Day Return Window

You may request a return within 30 days of receiving your order. Once your return is approved and received, we will inspect the item before issuing a refund or exchange.

Return Eligibility

To be accepted for a return, your items (including clothing, loungewear, and jewelry pieces) must meet all of the following conditions:

• Unworn, unused, and unwashed
• In its original condition with all tags attached
• Returned in the original packaging whenever possible
• Free from stains, odors, damage, or signs of improper use

Items that do not fully meet these requirements may be subject to a partial refund or a restocking deduction of up to 10%, depending on their condition.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of one of the following:

• You received the wrong item
• The item arrived damaged or defective
• An error occurred during order fulfillment

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages without tracking.

Non-Returnable Items

The following products are not eligible for return or refund:

• Clearance or final sale items
• Gift cards
• Promotional or complimentary products
• Products specifically marked as non-returnable

Refunds

After your returned item has been inspected and approved, your refund will be processed to the original payment method used for the purchase.

Please note:

• Processing times may vary depending on your payment provider.
• Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you would like a different size, color, or style, you may request an exchange. Exchanges are processed after the returned item passes our inspection and are subject to product availability.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Please report issues within:

• 5 days of delivery for domestic orders
• 10 days of delivery for international orders

When contacting us, please include:

• Your order number
• A brief description of the issue
• Clear photos showing the item and packaging

Our customer support team will work with you to resolve the issue promptly.

International Returns

For international shipments, please declare the parcel as "Returned Goods" to help avoid unnecessary customs charges or delays.

How to Start a Return

Before sending your package back, please contact our customer support team and provide:

• Your order number
• Your full name
• Whether you prefer a refund or exchange
• The item(s) you wish to return

Please keep the original packaging and attached tags whenever possible to help ensure a smooth return process.